Important Message from Dr. Ray Orzechowski

To My Valued Patients,

After 34 years of providing dental service in the Concord area, it is time to begin my retirement. It has
been my supreme pleasure to have provided the best possible dental care during this time to so many
of you, and the trust and confidence I have been afforded is something I will always treasure. Over the
next few months as I decrease my office hours, I hope I can personally thank as many of you as
possible for giving me the opportunity to be your dentist.

As part of this transition, it gives Dr. Arndt and me great pleasure to welcome Dr. Anthony Francis,
DMD to our practice, beginning April 22. We believe we have found someone who will continue the
excellence in quality of service that you currently receive. Dr. Francis received his BS in Psychology
from UMass Amherst and is a graduate of Boston University Goldman School of Dental Medicine. He is
a native of Salem, NH and is excited to have the opportunity to join our amazing team of providers and
staff. We welcome the opportunity to accept new patients into the practice at this time.

As I look forward to the next chapter of my life, I will continue to reflect on the incredible sense of
fulfillment and connection I have shared with so many of you. Being your dentist has been personally
and professionally gratifying, and it has been tremendously rewarding to have shared that with all of
you.

Sincerely,

Ray Orzechowski, DMD

Updated COVID-19 Protocols & Policies

Since early 2020, COVID-19 has dramatically changed all of our lives, as we have adapted to the presence of this virus across our community.  Your health and well-being continue to be our highest priority.  We are able to provide quality dental care  because we continue to follow the latest guidelines and recommendations set forth by the scientific community to ensure your safety. Thank you for your understanding and cooperation as we navigate this challenge together.

For your peace of mind, the measures we are taking to provide a safe dental treatment experience include, but are not limited to, the following:

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Our updated procedures for ensuring patient safety

Dear our wonderful patients,

COVID-19 has been a very difficult time for all of us. Many of you have been forced to wait for dental care, and we deeply appreciate your understanding while we kept our office closed to help control the spread of the Coronavirus. Your health and well-being continue to be our highest priority, and we are only opening because we have carefully planned and revised our office procedures to greatly minimize the risk of infection for our patients and our team members.  Our office is open normal business hours as listed on our website.

For your peace of mind, the measures we will be taking to provide a safe dental treatment experience include, but are not limited to, the following:

  • Patients will be contacted by our team and screened before your appointment. You will be screened again upon arrival at your appointment.
  • If you have traveled outside of New England, you must self- quarantine for 14 days prior to your appointment.  If you are experiencing ANY COVID-19 symptoms, you will be rescheduled.
  • Please wear a mask to your appointment and leave personal belongings in your car. Please bring your own safety glasses or sunglasses for eye protection.

Upon Arrival

  • A team member will greet you in the reception area and you will be screened again to insure you are free of COVID-19 symptoms.  You will be asked to use hand sanitizer .
  • ONLY patients will be allowed entry into the office. Parents and other family members will be asked to wait outside whenever possible.
  • We will ask that you continue to practice social distancing measures in common areas. There will be no physical contact with patients with the exception of treatment.

During Treatment

  • All rooms will be COMPLETELY sterilized before each patient is seated, and public areas, including restrooms, will be cleaned and sterilized frequently throughout the day.
  • All treatment rooms have HEPA air purifier units to assist in removing air particles.
  • Our team will STRICTLY follow guidelines set forth by the CDC, OSHA, and ADA in regards to personal protective equipment (PPE) and office sterilization.
  • A team member will escort you to the treatment room. You will be given a pre-rinse of diluted hydrogen peroxide. We ask you to keep your mask on until removed by your provider.
  • Upon completion of your treatment, you will be escorted out a side door to minimize interaction with other patients.
  • After dismissal, we will send you a text to pay your estimated balance online or you can call our office to make payment.

We are proceeding with an abundance of caution, but we want you to feel as confident as we do that any visit you make to our office will be a safe one.

Drs. Orzechowski & Arndt & team

What we’re doing to ensure your safety

Dear our wonderful patients,

COVID-19 has been a very difficult time for all of us. Many of you have been forced to wait for dental care, and we deeply appreciate your understanding while we kept our office closed to help control the spread of the Coronavirus.

We are pleased to announce we are planning to reopen our office for patient treatment on Monday, May 18th. Initially, our hours of operation will be Monday-Friday 8am-5pm.

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To Dr. Ray Orzechowski & Dr. Shannon Arndt Patients

We hope this notice finds you and your family in good health. Our community has been through a lot over the last few months, and we are looking forward to resuming our normal habits and routines as soon as possible. While many things have changed, one thing at Dr. Orzechowski & Arndt’s office has remained the same: our constant commitment to your safety.

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Important Information regarding COVID-19

Dear patients of Orzechowski & Arndt,

As we continue to be informed about the progression of the COVID-19 virus from health officials, we have come to the decision that it is best for our dental practice to limit our treatment to only urgent dental conditions at this time.

This includes acute toothaches, pain, swelling and/or infection and painful broken teeth.  All preventative dental visits such as cleanings or periodontal maintenance visits, as well as cavity fillings, etc. will need to be rescheduled.

As of today, we are unsure what the time-frame will be on this new policy, as the impact of the virus on the community changes rapidly. As a result, we are currently unable to offer any appointment times to reschedule. 

We remain committed to your oral and overall health.  As always, we encourage you to continue exceptional dental hygiene including brushing twice a day with a fluoridated toothpaste, flossing daily, and using OTC anti-microbial rinses to provide the greatest level of dental disease prevention. 

We are all facing this unprecedented challenge together, and we appreciate your understanding as we navigate this as a community. Feel free to call during business hours of 9 AM to 1 PM so we can personally assist you with any questions you might have. Thank you for your understanding, and be well.

Sincerely,
Dr. Orzechowski & Dr. Arndt DMD

Welcome Our New Partner Dr. Shannon Arndt!

Since March of 1990, Dr. Ray Orzechowski has been practicing as a general dentist in Concord, NH. His current office has been located at 280 Pleasant Street for 24 years, after spending his first 5 years located on South Main Street. In order to continue providing quality care for his patients in the greater Concord community, he expanded the office and brought on Dr. Shannon Arndt as his first associate dentist in October 2015. Today, the offices of Drs. Orzechowski and Arndt are proud to announce the official partnership of Dr. Shannon Arndt!

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Contact Us
280 Pleasant Street

Concord NH 03301

(603) 228-4456

Testimonials

Consistently outstanding service, end-to-end

For years, every interaction and contact I have had with every member of this dentistry office, from the front desk to hygienist to dental work, has been consistently outstanding. This is the best dental service I can remember having had at any time in my life, out of all the places I have lived. What more can I say?

Nathaniel R.

Quality service and extremely friendly staff.

I have always been very happy with the service I receive here. The staff are extremely friendly and very professional, they provide excellent care and truly are interested in their clients. It has been a pleasure coming here, it must be for me to drive 50 miles one way to continue coming here.

Becky H.

Michael T.

Had a dental emergency, they fit me in quickly. Addressed the problem and able to fix it with ease. At every appointment, the staff is always friendly, working as a team w/humor to make me feel comfortable.

Michael T.

The best of the best

The entire staff of this office couldn’t be more friendly and welcoming. Excellent service every time!

Lee N.

Always friendly and professional

I have been a patient there for over a decade and would highly recommend the practice to anyone. All members of the practice are friendly and seem truly happy to be there. Both doctors are great. I’ve had to go in for dental work twice recently and both experiences were as pleasant as dental work could be.

Aimee H.

Kate

My kids both really love your office. Everyone is incredibly kind, professional and personal. We love the small, family office feel. My daughter used to be anxious about visiting the dentist. Last night she asked to write a thank-you note because she had such a great time at her dental visit! Thank you.

Kate

Professional and friendly

I had a really bad experience with a prior dentist and didn’t want to go back to another dentist for fear of what the prior dentist did to my teeth. I have to say I LOVE this dentist and all the staff here. My fear is gone and I enjoy going to the dentist now. I highly recommend this office!

Tania B.

Very professional, and informative

They explained in detail any issues going on in an honest yet professional manner. Made sure procedures were budget friendly for me as much as possible.

Nathalie F.

Professional and Extremely Friendly

From the second I walked in I felt welcomed and comfortable! Receptionists are so important to a business and can change your whole experience, they were very friendly! The dental hygienist and doctor were also extremely nice! Highly recommend.

Shelby W.

Amazing Staff

Everyone is friendly and kind. They treat you as an individual but know you and everything about you at each visit. They never do work or procedures you aren’t comfortable with. Never pushy. The office is always very clean and comforting. Love it here.

Lisa-Marie L.

Continuous quality care

Consistently treated with kindness, courtesy and personalized care.

Sandra D.

Excellent professional care in a very friendly environment. I actually truly enjoy going in for my appointments.

I have been using this office frequently for over 2 years, everyone is very client centered, and knowledgeable in their job skills, along with being extremely personable and helpful. I no longer have dental visit stress. Every employee I have ever come in contact with has always treated me in a friendly, and skilled professional manner. I appreciate and thank you all.

Holly L.
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